Operator guide
A clear service-scope checklist for hood-cleaning jobs
Ambiguous scope creates callback disputes. Capture what is included, what requires a specialist, and what evidence the customer will receive before the crew rolls.
Typically included
- Hood canopy and baffle filters within the agreed scope
- Accessible duct sections the crew can reach under the quoted work
- Exhaust fan cleaning when roof or fan access is included
- Protection of cooking equipment and adjacent surfaces
- Before-and-after photos tied to the job record
- Written notes on inaccessible areas or observed deficiencies
Usually separate
- Fire-suppression system inspection, testing, or recharge
- Structural repairs, welding, or duct replacement
- HVAC work outside the exhaust-cleaning scope
- Deep-cleaning of the kitchen floor, walls, or equipment not in the quote
- Any authority inspection or official compliance determination
Capture scope on the first call
Daniel can collect site access, hood and fan details, cooking volume, urgency, and whether the customer needs documentation photos—so the quote and the night crew start from the same checklist.
Book jobs with the scope already written
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